Greenspin Casino Terms & Conditions

These terms and conditions explain the rules that apply to your use of Greenspin Casino. Please read them carefully before creating an account, depositing funds or playing any game. By accessing the website or using our services, you confirm that you understand and agree to these terms, together with any additional rules shown for particular products, promotions or services.

Greenspin Casino operates under a Curaçao licence issued by the CGA and an additional licence from Comoros issued by the AOFA, with 128-bit SSL encryption and regular independent fair-play audits protecting player accounts.

1. General terms and acceptance

These terms form an agreement between you and the operator of Greenspin Casino. They apply to the website, your player account, casino games, payment services, promotions and other services made available through Greenspin Casino. If you do not agree with any part of these terms, you must not use the website or its services.

You should also read the Privacy Policy, Responsible Gambling information, promotional terms and any game-specific rules that apply to your use of the website. Those documents may contain important information about how personal information is handled, how promotions operate and how individual games are played. Where additional terms apply, they should be read together with these terms.

Greenspin Casino may update these terms from time to time. Changes may be made to reflect legal, regulatory, technical or operational requirements. The current version will be made available on the website. Your continued use of the website after an update means that you accept the revised terms. If a change is not acceptable to you, you should stop using the services and follow the available account closure process.

Eligibility and lawful use

You must be legally entitled to use online gambling services in your location and must meet any applicable minimum age requirement.
You must use the website only for lawful purposes and in accordance with applicable Australian laws and regulations.
You must not access or use the website where online gambling is prohibited or restricted by the laws that apply to you.
You must provide accurate, current and complete information when registering or using your account.
You must not allow another person to use your account or use another person’s account.
You must not use the website for fraud, money laundering, unlawful payments or any other improper purpose.

You are responsible for checking that you are permitted to use the services before registering. Greenspin Casino may refuse access, restrict services or close an account where it reasonably believes that eligibility, identity, location or legal requirements have not been met.

2. Accounts, verification and security

To use certain services, you may need to create a player account. You may be asked to provide information such as your name, date of birth, residential details, contact information and payment information. Information must be truthful and kept up to date. Providing false, misleading or incomplete information may result in restrictions, suspension or closure of your account.

Greenspin Casino may carry out identity, age, location, payment and other compliance checks. You may be asked to provide documents or information to complete these checks. Services may be limited while a check is in progress. If requested information is not provided within a reasonable period, or cannot be verified, the account may be restricted or closed in accordance with applicable requirements.

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a failure by Greenspin Casino to maintain appropriate security. You must notify Greenspin Casino through the available support channels as soon as possible if you believe your account has been accessed without permission, your password has been compromised or your personal details are incorrect.

One account and account restrictions

Unless expressly permitted, each player may have only one account. Duplicate, linked or misleading accounts may be reviewed and may be closed. Greenspin Casino may also suspend or restrict an account where there is suspected fraud, collusion, manipulation, misuse of a promotion, breach of these terms or a requirement to protect the player, the operator or the integrity of the services.

If an account is suspended or closed, you must not create or use another account without permission. Any review will be handled in accordance with applicable law and relevant internal procedures. Where funds are held, their treatment may depend on the reason for the restriction, the outcome of verification and any legal or regulatory obligations.

3. Deposits, withdrawals and games

You may deposit funds using payment methods made available on the website. You must use a payment method that belongs to you or that you are authorised to use. Payments may be subject to verification, processing checks, minimum or maximum transaction requirements and restrictions imposed by payment providers or applicable law.

You should only deposit money that you can afford to lose. A deposit does not guarantee a win, a return or access to any particular game. Gambling outcomes are determined by the rules of the relevant game and, where applicable, random outcomes. Past results do not predict future results.

Withdrawal requests may be subject to account verification, payment checks, playthrough requirements connected with a promotion and other applicable conditions. The available withdrawal methods and any applicable conditions will be shown through the website. You are responsible for reviewing those conditions before requesting a withdrawal.

You must not attempt to reverse, dispute or misuse a legitimate transaction without a valid reason. If a payment is reversed, rejected or charged back, Greenspin Casino may suspend relevant services while the matter is reviewed. You remain responsible for amounts properly owed under these terms, subject to applicable consumer and gambling laws.

Promotions and bonuses

Promotions, bonuses, rewards and promotional competitions may be offered from time to time. Each offer is subject to its own terms, including eligibility requirements, participation rules, expiry periods, wagering or play requirements and any restrictions on games, deposits or withdrawals. Those terms will be made available with the relevant offer.

You must not abuse or manipulate a promotion, claim an offer more than once where this is not permitted, or use multiple accounts to obtain an unfair advantage. Greenspin Casino may cancel or withhold a promotional benefit where it reasonably believes the offer has been misused or the applicable promotional terms have not been followed.

4. Responsible gambling, website use and liability

Gambling should be treated as entertainment, not as a way to make money or solve financial difficulties. You should set a budget before playing, take regular breaks and avoid gambling when affected by alcohol, stress or other factors that may affect your judgement. Never chase losses, borrow money to gamble or gamble with funds needed for essential expenses.

Tools and support options may be available to help you manage your gambling. These may include deposit limits, loss or spending limits, time reminders, activity statements, temporary breaks and account closure. You can review the responsible gambling information on the website to understand the options available and how to request them. If gambling is causing concern, consider seeking independent help from a qualified support service.

Acceptable website use

Do not interfere with the security, operation or availability of the website.
Do not introduce malicious software, automated tools, bots or other technology intended to gain an unfair advantage.
Do not copy, reproduce, modify, publish or commercially exploit website content without permission.
Do not use the website to harass, threaten, deceive or harm another person.
Do not attempt to access accounts, systems or information that you are not authorised to use.

The website and its services may be changed, suspended or unavailable from time to time because of maintenance, technical issues, security concerns, third-party services or circumstances outside reasonable control. Greenspin Casino does not guarantee that the website will always be available, uninterrupted, error-free or suitable for every device.

To the extent permitted by law, Greenspin Casino is not responsible for loss caused by your misuse of the website, inaccurate information supplied by you, unauthorised access resulting from your failure to protect account details, interruptions outside reasonable control or reliance on information that is incomplete or out of date. Nothing in these terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

Complaints and applicable law

If you have a question, complaint or concern, please use the support or contact options made available on the Greenspin Casino website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. Complaints will be considered under the applicable internal process and any relevant legal or regulatory requirements.

These terms are intended to operate in accordance with the laws that apply to the services and your use of the website in Australia. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. If you have questions about how these terms apply to you, consider obtaining independent legal advice before using the services.